If you’re a patient at our practice you can now use the new NHS App, a simple and secure way to access a range of NHS services on your smartphone or tablet.

You can use the NHS App to get health advice, book appointments, order repeat prescriptions, view your GP health record and more.

If you already use Systmonline you can continue to use it. You can use the NHS App as well.

For more information go to www.nhs.uk/nhsapp'

Repeat Prescriptions

Prescriptions of medicines taken regularly can be obtained without seeing your doctor provided that the doctor has agreed to this. All repeat prescriptions are held on computer. Please post or deliver your repeat prescription computer slip to the surgery.

Prescriptions may also be ordered using our online service – If you do not have a login, please fill in the online account request form and/or visit the surgery with photo ID and request an online account.

If you have a SystmOnline account click on the link at the top of this page.

You can also order your repeat medications by downloading the NHS App to your smartphone, tablet or laptop. 

Not Registered for Online Services?


Please allow 5 working days from the time of ordering before collecting from Collingham or Thorner. Requests are only processed Monday to Friday 08:00 to 18:00 hours and NOT out of these hours, e.g. requests sent at the weekend are processed on Monday morning and therefore will NOT be ready for collection on a Friday. 

Thorner surgery has now re-opened for patients to collect their medications 8.30 - 12.30 Monday to Friday.  Only two people are allowed into the surgery at any one time and you will be required to wear a face mask.

Both Collingham and Thorner sites close on all public holidays. Information regarding local pharmacies can be found here.


Our dispensary is available as a service to our patients who live more than one mile away from a chemist (e.g. Thorner/Bardsey/East Keswick/Scarcroft patients).

The dispensary is open from 08:10 to 18:30 at Collingham Monday to Friday (the telephone system is 08:00 - 18:00 at Collingham)  Temporarily due to the Coronavirus pandemic these have been reduced to 09:00 - 17:00.

Thorner dispensary is open 08.30am to 12.30 Monday to Friday. The late opening at Thorner on a Thursday evening 15.15 to 18.15 is currently suspended.  

All other patients will need to use local pharmacies of their choice - please Click Here to view a list of your local pharmacies

Prescription Fees

Help with NHS costs

In England, around 90% of prescription items are dispensed free. This includes exemptions from charging for those on low incomes, such as:

  • those on specific benefits or through the NHS Low Income Scheme
  • those who are age exempt
  • those with certain medical conditions
  • More information is available at NHS Choices

NHS Charges

These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

  • Prescription (per item): £9.35
  • 12-month prepayment certificate (PPC): £108.10
  • 3-month PPC: £30.25

If you will have to pay for four or more prescription items in three months or more than 14 items in 12 months, you may find it cheaper to buy a PPC.

  • Telephone advice and order line 0845 850 0030
  • General Public - Buy or Renew a PPC On-line

There is further information about prescription exemptions and fees on the NHS website.